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Support · September 11, 2024

Why can't I log in after setting up two-factor authentication?

After entering your email address and password, make sure that you check "I have activated 2FA" and enter the 6-digit number (verification code) generated by the authentication app.

put in 2fa

Ensure that you have the correct information. After 5 failed attempts, you will not be able to sign in for a short period of time.

Can’t find your answer?

Get in touch with us and we’ll get back to you as soon as possible.

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